Privacy Policy

Last updated: 14 July 2025

Neopolis Advisory Limited (“Neopolis”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (the “Site”). Neopolis is a UK-based company, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in relation to your personal data. We also include information about cookies and analytics used on our Site, and your rights regarding your data.

Important Note: Our website does not feature user registration, login accounts, or interactive forms to submit personal information. We do not actively collect personal data through web forms. The only personal data we might receive is through cookies/analytics or if you choose to contact us via email or phone. Contacting Neopolis is only possible via email or telephone – we do not collect information via a website contact form. Please read below for details on what data is collected and how it is handled.

Information We Collect

While using our Site, we may collect the following types of information:

Information You Provide Voluntarily: If you contact us directly (for example, by sending us an email or calling us), we will collect any personal information you choose to give us. This may include your name, email address, phone number, and any other details you provide in your inquiry. We will use this information solely for the purpose of responding to your inquiry or providing the services or information you requested.
Information Collected Automatically (Cookies & Analytics): When you visit our Site, we automatically collect certain technical information about your visit through cookies and similar tracking technologies. This may include data such as your IP address, browser type, device information, approximate location, pages you visit on our Site, and the time and date of your visits. We use Google Analytics and related cookies to gather basic analytics data about how users interact with our Sitealestriaproperty.com. This data helps us understand site traffic and usage patterns, allowing us to monitor site performance and improve our content and user experiencefurther.works. The information collected via cookies is generally aggregated and does not directly identify you; we do not attempt to identify individual visitors through analytics. (See Cookies and Tracking below for more details.)
Minimal Personal Data: We do not collect sensitive personal data through the Site. We do not ask for or process any special categories of personal data (such as health, political opinions, etc.), and we do not knowingly collect any personal data from children. Our services are intended for adults and business entities interested in private asset transactions.

Cookies and Tracking Technologies

Like most websites, Neopolis uses cookies and similar tracking technologies to ensure the Site functions correctly and to analyze how visitors use the Site. Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

Essential Cookies: These cookies are necessary for the Site to operate correctly (e.g. site navigation, security). They do not collect personal data and cannot be disabled without impairing the Site’s functionality.
Analytics Cookies: We use analytics cookies (such as Google Analytics cookies) to collect information about how visitors interact with our Site. This includes data like which pages are visited, how long users stay, and which website referred them. Google Analytics helps us understand website traffic and usage in order to improve the Site’s performance and contentalestriaproperty.com. The data collected may include your IP address and device information, but we have configured our analytics to anonymize IP addresses where possible. The information is aggregated and used for statistical purposes, helping us with SEO (Search Engine Optimization) and to tailor our website to better serve our audience. We do not use this data to personally identify any user.

At this time, we do not use advertising or marketing cookies on the Neopolis Site (we do not serve ads or track you across other websites). If this changes in the future, we will update our policies and obtain any necessary consents.

Cookie Consent: When you first visit our Site, you will be presented with a cookie notice or banner (as required by law). You have the choice to allow or refuse non-essential cookies. By clicking “Accept” on the cookie banner, you agree to our use of analytics cookies as described above. If you decline, we will not set those cookies (aside from a cookie to remember your preference). You can also adjust your browser settings to refuse cookies or alert you when cookies are being used. Note: Some parts of the Site (especially those dependent on essential cookies) may not function properly if you disable cookies entirely.

For more detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy (if available)further.works. If a separate Cookie Policy page is maintained, a link will be provided in the Site’s footer or in the cookie banner. This Privacy Policy should be read in conjunction with our Cookie Policy.

How We Use Your Information

We use the limited information we collect for the following purposes:

To Respond to Inquiries: If you contact us via email or phone, we will use your contact details and the information you provided to respond to you and address your request or questions. For example, if you email us seeking information about our services, we will use your email address and message details to reply.
Site Analytics and Improvement: We process analytics data to monitor how our Site is used and to improve its content, layout, and performancefurther.works. This helps us understand what topics or pages are of interest to visitors and to optimize our Site’s design and content accordingly. It also assists us in troubleshooting technical issues and maintaining security (for instance, using IP address data to detect and mitigate malicious access attempts).
SEO and Site Performance: Data collected (like page views and referral sources) may be used for search engine optimization purposes – e.g., understanding how users find our Site and ensuring our content is discoverable. We may use aggregated data to evaluate the effectiveness of our Site’s reach (for example, how many visitors we receive per month).
Legal Compliance and Protection: We may use or disclose data where necessary to comply with applicable laws, regulations, or legal processes (such as responding to lawful requests by public authorities). Additionally, we may process data as needed to enforce our Terms of Use, to investigate or protect against fraudulent or illegal activity, and to protect the rights, property, and safety of Neopolis, our clients, or others.

We do not use the data we collect to profile you or make any automated decisions that could affect you. We do not send marketing communications or newsletters, since our Site does not have user accounts or subscriptions.

Legal Bases for Processing

Under UK GDPR, we must have a legal basis to process your personal data. The legal bases we rely on are:

Your Consent: For any non-essential cookies and Google Analytics, we rely on your consent. You have the right to withdraw consent for analytics cookies at any time (for example, by changing your cookie settings or using our cookie banner to opt-out). Withdrawal of consent will not affect the lawfulness of processing based on consent before it was withdrawn.
Legitimate Interests: We process certain data (like server logs or minimal analytics) under our legitimate interest in maintaining an effective, secure website and understanding our Site’s performance. We ensure that our legitimate interests do not override your rights and freedoms by only using data in a minimal and privacy-preserving way (for example, analyzing aggregated trends rather than individual profiles). If you contact us via email/phone, we have a legitimate interest in using your information to reply and maintain business communications.
Legal Obligation: If we are required by law to retain or disclose certain information (for instance, for tax or compliance purposes, or to law enforcement with proper authority), we will do so under the obligation to comply with the law.

Where these bases do not apply or overlap, we will seek your explicit consent for any new purpose of processing that is not covered by this Privacy Policy.

Data Sharing and Disclosure

We treat your personal data with care and confidentiality. We do not sell or rent your personal information to third parties for marketing or any other purposesfurther.works. We only share your data in the following circumstances:

Service Providers and Partners: We use third-party service providers to support our website operations. For example, we utilize Google Analytics for website analytics (Google may process your IP and usage data for us), and our website hosting/platform (such as WP Engine or similar) may process data (like log files) on our behalf. These third-party processors act under our instructions and are bound by data protection agreements (for instance, Google Analytics is used under standard data protection terms and we employ settings that comply with privacy requirements). We ensure that any service providers we use are reputable and have appropriate safeguards in place to protect your datafurther.works. Aside from analytics and hosting, we currently do not employ other data processors for this Site.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, law enforcement request, or regulatory requirement). In such cases, we will only provide the data that is necessary to comply with the obligation.
Business Transfers: In the unlikely event that Neopolis undergoes a business transition such as a merger, acquisition, or sale of assets, personal data held by us may be transferred to a successor or affiliate as part of that process. If that happens, your personal data would remain subject to the protections of this Privacy Policy (unless you are notified of changes).
Protection of Rights: We may share information when we believe it’s necessary to enforce our Terms of Use, protect the rights and safety of Neopolis, our clients, or others. For example, exchanging information with other companies and organizations for fraud protection or to respond to cybersecurity incidents.

We do not share your information with third parties for their own marketing purposes, and we do not engage in data monetization. Any third parties that process data on our behalf (such as analytics providers) are not allowed to use your personal data for anything other than the specific services requested by Neopolis, according to our instructions.

International Data Transfers

Neopolis is based in the UK, and generally we aim to store and process personal data within the UK or other jurisdictions deemed adequate under UK law. However, some of our service providers may be located in or have servers in other countries. For example, Google Analytics might process data on servers outside the UK/EEA (such as in the United States or other locations). If your personal data is transferred to or accessed from a country outside the United Kingdom (or outside the European Economic Area, as applicable) that does not have an adequacy decision from the UK government, we will ensure that appropriate safeguards are in place.

These safeguards may include Standard Contractual Clauses (SCCs) or equivalent legal mechanisms approved under UK GDPRfurther.works, to ensure that your data remains protected according to UK data protection standards. Our service providers are contractually obligated to handle personal data in compliance with applicable privacy laws and to only use it for the services they provide to us.

By using our Site or contacting us, you understand that your information may be transferred to our service providers in other jurisdictions. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Since our Site collects minimal personal data, our retention practices are as follows:

Contact Communications: If you contact us via email or phone, we may retain correspondence (including your contact details and message) for a certain period in order to effectively manage our relationship and any follow-up. Typically, we will keep routine inquiry emails for up to 12 months, unless a longer retention is justified (for example, if you enter into a business relationship with us, those communications may be retained as business records). We will periodically review and delete communications that are no longer needed.
Analytics Data: Data collected via Google Analytics is retained according to the settings we have configured in Google Analytics. We currently use the default retention period for analytics data (which may be, for example, 14 months for user-level data in GA4, subject to change). Aggregated data may be retained longer than raw data. Importantly, analytics data is not personally identifiable in our use case (IP addresses are anonymized), and it’s used for trend analysis over time. You can opt out of analytics as described above, which will stop new data collection for your visits.
Server Logs: Our web hosting platform may keep server logs (which include IP addresses of requests) for security and troubleshooting. These logs are generally kept for a short period (a few weeks up to a few months) unless needed longer for investigation of security incidents.
Legal Compliance: In cases where we need to keep data longer to comply with a legal obligation or to resolve disputes, we will retain the data as necessary for that purpose. For instance, if any financial transaction or contract were involved (though unlikely via the Site itself), records might be kept for the duration required by law (such as 6-7 years for company financial records, etc.).

When there is no longer a legitimate need to retain your personal data, we will securely delete or anonymize it. For example, we may delete correspondence that is no longer needed, and instruct our analytics provider to remove data that is beyond its retention period.

Your Rights Under UK Data Protection Law

Under the UK GDPR and related data protection laws, you have certain rights regarding your personal data. Because we handle only minimal personal data, not all rights may be applicable at all times, but for completeness, your rights include the followingfurther.works:

Right of Access: You have the right to request a copy of the personal data we hold about you and to obtain information about how we process it. This is commonly known as a “Subject Access Request”. We will provide you with a copy of your data, free of charge, within the legally required timeframe (usually within one month, subject to extensions for complex requests).
Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We encourage you to contact us if you believe your information needs to be corrected.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances (also known as the “right to be forgotten”). For example, if the data is no longer necessary for the purposes it was collected, or if you withdraw consent and we have no other legal basis for processing. Please note that this right is not absolute – we may need to retain certain information if required by law or if it is needed for legal claims.
Right to Restrict Processing: You have the right to ask us to restrict or pause the processing of your personal data in certain situations. This could apply if you contest the accuracy of the data, or if you object to our processing and we are evaluating that request. When processing is restricted, we can store your data but will not use it further until the issue is resolved.
Right to Object: You have the right to object to our processing of your personal data where we rely on legitimate interests as the legal basis. If you object, we will consider whether our legitimate grounds for processing override your personal rights and freedoms. You also have an absolute right to object to any direct marketing (though we do not engage in direct marketing).
Right to Withdraw Consent: Where we process data based on your consent (for example, for analytics cookies), you have the right to withdraw that consent at any timealestriaproperty.com. You can do this by adjusting your cookie settings on our Site (or through your browser) to disable analytics cookies, as described in the Cookies section. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.
Right to Data Portability: In cases where processing is based on consent or contract and carried out by automated means, you have the right to request that we provide your personal data in a structured, commonly used, machine-readable format (for example, CSV file), and you have the right to transmit that data to another controller if technically feasible. Given the limited data we hold (usually just contact emails or similar), this right might not be broadly applicable, but we will assist with any legitimate request.
Right to Complain: If you have a concern about how we handle your data, you have the right to lodge a complaint with the relevant supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). You can contact the ICO or find more information on their websitefurther.works. We would, however, appreciate the chance to address your concerns before you approach the ICO, so please consider contacting us first to discuss any issue.

To exercise any of your rights, please contact us using the contact details provided in the Contact Us section below. We will respond to your request as soon as possible, and no later than one month from receipt, as required by law (this timeframe may be extended by an additional two months for complex requests, but we will inform you if an extension is needed). We may need to verify your identity before fulfilling certain requests, to ensure that we do not disclose data to an unauthorized person.

Please note that some rights are subject to exemptions or limitations under the law. If we are unable to fulfill a request in whole or in part, we will explain the reasons to you (for example, we might not delete data that we are required to keep by law, but we would inform you of this).

Data Security

Neopolis takes reasonable and appropriate measures to protect the security of your personal data. We implement technical and organizational safeguards to secure information and prevent unauthorized access, alteration, disclosure, or destruction of data. These measures include, for example, using secure servers, encryption (our Site is accessible only via HTTPS, which encrypts data in transit), firewalls, and access controls to limit who in our organization can access personal datafurther.works.

Our website hosting provider maintains up-to-date security practices and regular backups. We also keep our software and plugins updated to protect against vulnerabilities. While we strive to protect your data, please understand that no method of transmission over the internet or electronic storage is completely securefurther.works. We cannot guarantee absolute security of information, and any transmission of data to us (for example, your email communications) is at your own risk. However, once we receive your information, we will use strict procedures and security features to try to prevent unauthorized access.

If we ever experience a data breach that poses a significant risk to your rights and freedoms, we will notify you and the appropriate regulators as required by law.

Cookies Notice and Preferences

As noted above, our Site uses cookies to enhance user experience and gather analyticsalestriaproperty.com. When you visit the Site for the first time, you will see a cookie consent banner. This banner allows you to accept or decline non-essential cookies (such as analytics cookies). If you accept, cookies will be placed as described; if you decline, we will respect that choice and not set analytics cookies, aside from an essential cookie to remember your preference. You can change your cookie preferences at any time by clicking the cookie settings link (or similar) on our Site if available, or by clearing cookies in your browser and revisiting the Site to reset your preferences.

For detailed information on how we use cookies and how you can manage them, please see our separate Cookie Policy page (if provided)further.works. The Cookie Policy will list specific cookies in use, their purposes, and their lifespan. If no separate page exists, this Privacy Policy contains the relevant information about our cookie usage.

By continuing to use our Site with cookies enabled in your browser, you are agreeing to our use of cookies as described. If you have any questions about our cookie practices, you can also contact us for more information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or to comply with legal requirements. If we make significant changes, we will post the updated policy on this page with a new “Last updated” date and, if appropriate, provide a more prominent notice (such as on our homepage or via a notification). We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

Your continued use of the Site after any changes to this Privacy Policy are posted will be deemed acceptance of those changes. If you do not agree with any updates or modifications, please stop using the Site and contact us if you wish to remove your data (if applicable).

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us. Because our website does not use forms, the only ways to reach Neopolis are via email or phone. You can reach our team by email at [privacy@neopolis.com] or by telephone at [+44 (0)20 0000 0000] (example contact number).

When contacting us, please provide sufficient details for us to understand your inquiry. For example, if you are requesting a copy of your data or exercising another right, describing the context (e.g., that you contacted us on a certain date or the nature of your interaction with us) will help us locate your information. We may need to verify your identity for certain requests to ensure we protect your data from unauthorized access.

Neopolis Advisory Limited is the data controller for personal data collected through the Site. Our registered office address is 101 New Cavendish Street, 1st Floor South, London, W1W 6XH, United Kingdom. For any formal correspondence, you may write to us at that address, but email is typically the fastest way to reach us.

We are committed to resolving any issues or questions you might have and to making sure you feel safe and informed about your data. Your privacy matters to us, and we welcome your feedback at any time.